Terms of service

These terms apply to bookings made through this website, operated by ADLEX Technical & Cleaning Services LLC ("we", "us").

Booking requests

Submitting a booking on this website sends a request. A booking is confirmed only after our operations team approves it. We may contact you by phone to confirm timing, access and the scope of work, and we may decline or reschedule a request where the requested time or area is not available.

Prices and payment

Prices shown on the website are the prices for the listed service at the time you submit your request. This website does not take online payments or card details. Payment is made directly to the service team at or after the visit. If the actual scope of work differs from the booked service, the team will agree any change with you before starting.

Cancellations and changes

You can cancel or request a new time from your account while the booking is eligible. Otherwise, contact us and our team will help.

Access and safety

Please provide accurate address and access details, and make sure the team can safely reach the areas to be cleaned. Let us know about any fragile items or special requirements in the booking notes.

Your account

You are responsible for keeping your login details secure and for the accuracy of the information you provide.

Changes to these terms

We may update these terms. The version published on this page applies to new bookings.